Live chat tools help boost sales for e-vendors, study finds
According to new research published in the INFORMS journal Information Systems Research, live chat tools can help boost sales and increase profits.
The INFORMS Analytics+ Conference showcased how companies are turning advanced analytics and AI into measurable operational results
In most emergency departments, beds are a hot commodity. But some patients don’t actually need a bed for their treatment – and accurately identifying those people is a low-lift but effective way to increase efficiency without sacrificing care quality, finds a study recently published in the journal Management Science.
The researchers developed a simple decision tree, informed by mathematical and machine learning models, to help staff decide whether a patient truly needs a bed or can be routed to a “vertical processing pathway” – that is, an area where they can be treated sitting up. Many hospitals already have such an area but don’t necessarily have a systematic way to decide which patients are treated there.
Diversity alone won’t get the votes for funding public education. It takes communities that are more integrated and connected, where residents have a sense of shared stake.
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According to new research published in the INFORMS journal Information Systems Research, live chat tools can help boost sales and increase profits.
INFORMS, the leading international association for professionals in operations research and analytics, has selected six finalists for the 49th annual Franz Edelman Award for Achievement in Advanced Analytics, Operations Research and Management Science, the world’s most prestigious award for achievement in the practice of analytics and operations research (O.R.).
CATONSVILLE, MD, January 8, 2020 – Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don’t have the advantage of face-to-face communication that brick-and-mortar stores do. New research in the INFORMS journal Information Systems Research says these live chats can actually increase sales and boost profits.
The popularity of bike-share systems has grown in popularity thanks to the younger, more environmentally conscious generation. While they have garnered considerable attention in cities from Paris to Washington, D.C., their promise of urban transformation is far from being fully realized.
In his President’s Desk column in the February issue of OR/MS Today, INFORMS President Ramayya Krishnan shares examples of how O.R. and analytics are addressing some of society’s biggest problems, and the importance of collaboration and active engagement with government and industry, other INFORMS members, and the public to ensure O.R. and analytics continue to grow in vibrancy and relevance.

OR/MS Today is the INFORMS member magazine that shares the latest research and best practices in operations research, analytics and the management sciences.
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Analytics magazine showcases articles and research reports based on big data, AI, machine learning, data analytics and other new-age technologies.
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